Privacy Policy

Data Controller

The data controller within the meaning of the GDPR is Oriens Ltd., UIC: 200830820

What Personal Data We Collect and How

Data Collected Through the Website:
We do not collect personal data directly through the Website.

Data Collected Through Third-Party Services:
The Website contains a link to Google Forms, through which users may Request a Quote. The personal data that we need to collect in the process of requesting a quote includes the requester’s first name and surname, email address, telephone number, and the name of the company they work for.

Important: Google Forms is a service provided and fully administered by Google. The data entered into the form is processed in accordance with Google’s Privacy Policy. We do not have control over Google’s technical infrastructure or its personal data processing practices. We recommend that you review Google’s privacy policies before using this service.

Purposes of Personal Data Processing

In cases where we receive your personal data through third-party services (e.g. Google Forms), we process such data solely for the following purposes:
To prepare the quote requested by you, to communicate with you during its preparation, to process your inquiry, and to communicate with you prior to the conclusion of a contract. Your personal data is not used for automated decision-making or profiling.

Data Retention Period

Your personal data is stored for the period necessary to prepare the quote requested by you and/or until the conclusion of a contract, for the period required to process your inquiry, or in accordance with applicable legal requirements. After the expiration of this period, your personal data is deleted or anonymized for statistical purposes.

Disclosure of Data to Third Parties and International Transfers

As a data controller, we do not sell, rent, or share your personal data with third parties for marketing purposes. Your personal data may be processed by service providers (e.g. Google) acting as independent data controllers.

When using services provided by third parties, personal data may be processed outside the European Union.

Cookies

At present, the Website (rilacandles.com) does not use cookies for marketing, advertising, or tracking user behavior.

Your Rights

At any time, you have the right to access your personal data collected by us, to request its correction or deletion, to restrict or object to its processing, to withdraw your consent to processing, or to lodge a complaint with a supervisory authority.

To exercise your rights, you may contact us using the email address provided on this page.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy. The current version will always be published on this page, and the “Last updated” date will be amended accordingly.

Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at office@rilacandles.com.